Wisdom Vision (hereinafter referred to as "JDuo" or "this product") is operated by Shenzhen Huaanbang Digital Technology Co., Ltd. (hereinafter referred to as "we", "us", or"Company"), a combination of hardware and software.
Intelligent hardware devices refer to intelligent hardware devices (hereinafter referred to as "cameras") and intelligent hardware devices (hereinafter referred to as "doorbells"). Mobile client software refers to an APP that can manage smart hardware devices after being bound to smart hardware devices (hereinafter referred to as "APP"). You can view the real-time shooting and historical videos taken by smart hardware devices on the APP; At the same time, we also provide image and video event alarm, sound event alarm, voice intercom and other functions through APP.
Thank you very much for your trust in us. We are well aware of the importance of personal information to users, and we know that providing effective protection for users' personal information is the cornerstone of the healthy and sustainable development of our business. Thank you for your use and trust in our products and services! We know that this trust is not easy to come by, and we will take corresponding security measures to protect your personal information in accordance with the industry's mature security standards, so that this trust is more solid.
Through this Privacy Policy (hereinafter referred to as "this Policy"), we hope to explain to you how we collect, use, store, share and transfer your personal information and the information of smart hardware devices when using the JDuo APP to manage smart hardware devices, as well as the access, update, How this information is deleted and protected. Please be sure to read and understand this policy carefully before using the APP, and use our products or services after confirming that you fully understand and agree. Once you start using the products and services of SmartView, it means that you have fully understood and agreed to this Policy, and agree that we collect, use, store and share your relevant information in accordance with this Policy. If you have any questions, comments or suggestions about the content of this policy, you can contact us through the various contact methods provided in this policy.
This Privacy Policy will help you understand the following:
We will collect and use your personal information as described in this Policy, including your personal sensitive information, such as images and information of you and your family, location information, call records made through the camera, and purchase and consumption records of the camera, and the purpose and use of this sensitive information are detailed in the function description section below. Once personal sensitive information is leaked, illegally provided or abused, it may endanger personal and property safety, and it is very easy to cause damage to personal reputation, physical and mental health, or discriminatory treatment. Therefore, we will adopt compliance technology to store/encrypt sensitive information with your explicit consent and initiative to protect the security of your personal information. If we indirectly obtain relevant personal information through other channels such as sharing, transferring, collecting public information, etc., we will clearly inform you, and only obtain the minimum amount of information necessary to realize the business functions of products or services, and clearly inform you and seek your express consent before collecting and using. At the same time, we will ensure the legality of the source of the information before collecting the information, and understand the scope of authorization and consent obtained by the individual information provider for the processing of personal information, including the purpose of use, authorization and consent to transfer, sharing, and public disclosure. If we conduct personal information processing activities beyond the scope of such authorization and consent, we will obtain your express consent within a reasonable period of time after obtaining personal information or before processing personal information.
Details of the purposes and uses for which we collect and use your information are as follows:
Core functions refer to the basic functions that support the normal operation of the APP and provide services. If you do not agree to the collection and use of your personal information necessary for us to provide services to you, you will not be able to use this product.
Please note that the facial features of you, your family or third-party individuals may be recorded in the video recorded by smart hardware devices, in order to protect the privacy information of all parties and respect the privacy rights and interests of all parties, please fully understand the responsibilities, obligations and rights of you and us when installing, using and controlling smart hardware devices through APP. The video of your smart hardware device is important private information for you and your family, and if uploaded, we will strictly encrypt and store it on our servers, and will not use the video for other purposes or share it with third parties.
Additional functions refer to service functions other than core functions and third-party functions, which require you to choose to enable and use them independently. If you do not turn on the function, we will not collect your personal information. At the same time, you can turn off additional functions through the closing path mentioned below; After closing, we will no longer collect and use your personal information, and it will not affect your use of the core functions of the APP.
In the process of providing services, the Smart Video Link Smart Camera APP will call some device permissions of your mobile phone. The following are the business functions corresponding to the APP call permission, the purpose of the call permission, and the situation asked to you before calling the permission.
You can choose to turn off some or all of the permissions in the device's settings function to refuse the APP to collect the corresponding personal information. In different devices, the permission display method and the closing method may be different, please refer to the device and system developer's instructions or guidelines.
Please note that when you open any permission, you authorize us to collect and use relevant personal information to provide you with corresponding services, and if you close any permission, it means that you cancel the authorization, and we will no longer continue to collect and use relevant personal information based on the corresponding permission, and will also stop providing you with corresponding services. However, your ability to disable permissions will not affect the previous collection and use of information based on your authorization.
Device permissions |
Corresponds to business functions |
The purpose for which the permission is invoked |
Whether to ask |
Whether the user can turn off permissions |
Phone permissions |
Core functionality |
It is used for risk control and ensuring operational safety |
yes |
yes |
Location permissions |
Core functionality |
Get a list of WiFi networks in your location and enable smart hardware devices to connect to the WiFi network of your choice |
yes |
yes |
Storage permissions |
Core functionality |
The local storage of videos and images recorded by smart hardware devices on the mobile phone |
yes |
yes |
Camera permissions |
Additional features |
Add a camera by scanning the QR code |
yes |
yes |
Microphone permissions |
Additional features |
Intercom calls |
yes |
yes |
In order to improve the security of your use of the services provided by us and our affiliates and partners, protect the personal and property safety of you or other you or the public from infringement, better prevent security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusions, etc., and more accurately identify violations of laws and regulations or relevant agreement rules of JDuo. We may use or integrate your account information, smart hardware information, APP usage information, and information that our affiliates and partners have obtained your authorization or shared in accordance with the law for identity verification, detection and prevention of security incidents, and take necessary recording, auditing, analysis and disposal measures in accordance with the law.
Application purpose or scenario: Used for statistics and analysis of data, basic anti-cheating capabilities, and device application monitoring services. Type/scope of personal information collected and shared: device identification information (including device identifier, iOS advertising identifier, IP address, Internet service provider and network status), IMSI, list of installed applications, browser, session launch/Stop time
SDK service provider: Umeng Tongxin (Beijing) Technology Co., Ltd
Privacy Policy Link: https://www.umeng.com/policy
The personal information we collect and generate in the People's Republic of China will be stored in the People's Republic of China and will not involve cross-border transfer.
In the future, if it is necessary to transfer relevant personal information collected in China to overseas institutions when cross-border data processing occurs, we will comply with the provisions of laws, administrative regulations and relevant regulatory authorities. And before the cross-border transfer of data, ask for your consent and permission again before transferring data. At the same time, we ensure that the location and purpose of the data transfer are detailed in the privacy policy, so that you are always aware of where your personal information is stored. At the same time, we will adopt corresponding encryption, anonymization and other technologies to ensure that your personal information is adequately protected when transmitted.
We store your personal information only for the minimum period necessary for the purpose of this Policy and the time limit required by laws and regulations. In order to provide you with cloud recording services, the maximum storage time of videos captured by smart hardware on the server is based on the subscription period of "Cloud Recording", and when you no longer use cloud recording, the relevant video files will not be stored on the server. If you stop using the APP or unbind the smart hardware, we will immediately stop collecting your personal information and anonymize the personal information you have provided to us within a reasonable period of time.
If we stop operating Smartview products or services, we will stop collecting your personal information in a timely manner, notify you of the suspension of operation in the form of delivery or announcement one by one, and delete or anonymize the personal information we store.
We will not share your personal information with any company, organization or individual, except in the following cases:
For the companies, organizations and individuals with whom we share personal information, we will sign strict data protection agreements with them, requiring them to process personal information in accordance with our instructions, this Policy and any other relevant confidentiality and security measures.
We will not transfer your personal information to any other company, organization or individual, except in the following circumstances:
We will only publicly disclose your personal information under the following circumstances:
According to the law, sharing or transferring de-identified personal information and ensuring that the data recipient cannot recover and re-identify the personal information subject is not an act of external sharing, transfer and public disclosure of personal information, and the storage and processing of such data will not require separate notice to you and your consent.
We have taken industry-standard security measures to protect the personal information you provide against unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonable and feasible measures to protect your personal information.
During your use of the App, you can access and manage your personal information in the following ways:
You can change your account name and password in the App account settings.
You have the right to request JDuo to delete your personal information under the following circumstances:
1 . We have collected your personal information without your explicit consent.
2 . Our processing of your personal information violates the requirements of laws and regulations.
3 . We use and process your personal information in violation of our agreement with you.
4 . You cancel your SmartVision account, uninstall or no longer use our products (or services).
You can contact us to request deletion of your personal information through the methods provided in Section 9 of this Privacy Policy, and we will reply within 15 working days. When we delete your personal information from the server, we may not immediately delete the corresponding data from the backup system, but we will delete the information when the system updates the backup information.
You can log in to the app and go to Account Settings - > Other Account Settings - > cancel your account. Cancel your JDuo account. Please note that if you choose to cancel your SmartVision account, your SmartVision account will not be usable and the relevant account information will be erased, and you will no longer be able to log in and use the product functions and services of SmartVision through your SmartVision account (but it will not affect your use of services and functions that you can use without account login).
After you cancel your account, except where laws and regulations require us to retain relevant information, we will stop providing you with corresponding products (or services), and delete or anonymize your personal information within 10 working days.
In the APP, you can withdraw your consent and authorization to us in the following ways.
(1) You can enter the permission management interface of your authorization for Smart Video Smart Camera through "Settings-> Application Settings-> JDuo-> Permission Management" on your mobile phone. Withdraw the authorization and consent to the Smart Video Link Smart Camera APP.
(2) Turn off relevant functions or unbind smart hardware devices through the specific closing path and method in the function description of the "I. How We Collect and Use Your Personal Information" module of this Policy. Disable revokes the authorization corresponding to the feature.
Please understand that each business function requires some basic personal information to complete (see the first section of this policy), when you withdraw your consent or authorization, we can no longer provide you with the services corresponding to the withdrawal of consent or authorization, and will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization.
(5) Respond to your above requests
For security purposes, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request. However, please understand that due to legal and regulatory requirements, information security, technical limitations, etc., some of your information may not be accessible, modified and deleted.
This product is not specifically designed for minors. When minors under the age of 18 use this product, they need the consent and authorization of the minor or their guardian. Children under the age of 14 need to read this policy when using this product, and children should seek the consent and guidance of parents and other guardians before submitting personal information. If you are the parent or guardian of a child, when you have any questions about the personal information of the child under your guardianship, you can contact us through the contact information in Section 9 of this Policy.
This Privacy Policy only applies to JDuo App. Other products and services of JDuo will use the privacy policies of the relevant products or services. In particular, this Privacy Policy does not apply to the following circumstances:
2 . Information collected by third-party services, advertisements or other companies, organizations or individuals accessed in SmartVision products (or services).
We hereby remind you that when you use third-party products and/or services, please carefully read the relevant user agreement and privacy policy that the third party shows you, and properly keep and carefully provide your personal information.
Our Privacy Policy is subject to change. We will not limit your rights under this Privacy Policy without your express consent.
For major changes to this Privacy Policy, we will also provide prominent notices (for example, timely notification in the form of pop-ups when the App is revised or upgraded, or when you log in again).
The material changes referred to in this Policy include, but are not limited to:
1 . Significant changes in our service model. Such as the purpose of processing personal information, the types of personal information processed, the way personal information is used, etc.;
3 . Changes in the main objects of personal information sharing, transfer or public disclosure;
4 . Significant changes in your right to participate in the processing of personal information and the way in which you exercise it;
5 . When there is a change in our responsible department, contact information and complaint channels responsible for handling personal information security;
6 . When the personal information security impact assessment report indicates that there is a high risk.
If you have any questions, comments, suggestions or complaints about our privacy policy and the processing of your personal information, please contact us as follows.
Contact email: 565562021@qq.com, under normal circumstances, we will reply to your request within 15 working days.
Appendix I Definitions of terms
In order to ensure the realization of relevant functions of the Smart Vision App and the safe and stable operation of the application, we may access the software development kit (SDK) provided by a third party to achieve relevant purposes.
We will strictly monitor the security of software tool development kits (SDKs) obtained by partners to protect data security.
We list the relevant third-party SDKs in the directory, and we recommend that you carefully read and understand the privacy policies of the third parties. At present, the third-party SDK information accessed by the JDuo App is as follows:
Third-party SDK name |
Purpose of Use |
Feature type |
Personal privacy is involved |
Privacy Policy |
TanGe SDK |
Audio and video core functions (com.tange com.tg com.tange365 com.wrapper). |
Embed third-party SDKs, which collect and transmit personal information |
Get running process information and get clipboard content |
|
Friendship Alliance |
Provide the collection and visual analysis of user behavior data and APP operation data to help companies better analyze and make decisions to achieve business growth |
Embed third-party SDKs, which collect and transmit personal information |
Device MAC address, obtain device serial number, IP address, device information, and obtain Android_ ID |
|
WeChat Open Platform |
Provide third-party login sharing services and third-party payment services |
Embed third-party SDKs |
not |
|
Huawei push service |
Provides Huawei device message push service |
Embed third-party SDKs, which collect and transmit personal information |
Gets the device serial number |
|
Xiaomi push service |
Provide Xiaomi device message push service |
Embed third-party SDKs, which collect and transmit personal information |
Gets the device serial number |
|
OPPO push service |
Provide OPPO device message push service |
Embed third-party SDKs, which collect and transmit personal information |
Unique device identifier |
|
Vivo push service |
Provide vivo device message push service |
Embed third-party SDKs, which collect and transmit personal information |
Gets the device serial number |
|
AutoNavi Open Platform |
Provide the app to return the user's location information and provide corresponding services |
Embed third-party SDKs, which collect and transmit personal information |
The types of personal information collected and used |
|
iFLYTEK Voice SDK |
Provides text-to-speech capabilities |
Embed third-party SDKs, which collect and transmit personal information |
Get the Android_ID to get the device serial number |
|
Alibaba Cloud pushes the SDK |
Provides device message push service |
Embed third-party SDKs, which collect and transmit personal information |
Get the Android_ID to get the device serial number |
|
Tencent Bugly SDK |
Provides a service for collecting crash information |
Embed third-party SDKs, which collect and transmit personal information |
Get the Android_ID to get the device serial number |
|
Google pushes the FCM SDK |
Provide Google Push service |
Embed third-party SDKs, which collect and transmit personal information |
Get Android_ID, get device serial number, app list |
|
NetEase Yidun |
Intelligent imperceptual captcha service |
Embed third-party SDKs, which collect and transmit personal information |
Android_ID, get the device serial number, application list |
This policy version was updated on August 01, 2023 and will take effect on August 01, 2023.